Extracts from consultation paper:
“The Guidelines on Fair Dealing were first introduced in 2009 under the Financial Advisers Act, to promote fair dealing by financial institutions with a deliberate focus on customer outcomes.
The Guidelines currently set out five fair dealing outcomes. They apply to the selection, marketing and distribution of investment products, provision of advice in relation to these products, and cover responsibilities for after-sales services and complaints handling.
As part of its ongoing review, MAS proposes to widen the scope of application of the Guidelines to explicitly include all FIs and the corresponding products and services that they offer to their customers.”
Details of consultation paper:
- CFA Society Singapore Advocacy Committee would like to submit a collective response if there are substantive comments from interested members